No other variable affects business performance and success more than the performance of staff. By nature, business leaders are slightly optimistic and this positive attribute may act against their achievement of goals and ability to objectively assess.
An important reality check for both employee and employer is to consider whether an employee can and/or desires to deliver the required skills, experiences and behaviours underpinning organisational goals.
Factually identifying gaps allows development of remedial strategies to bridge the gap so that the organisational objectives can be met. The heart of employee performance management is uncovering, understanding and addressing the skill, experience or behaviour gap.
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