It is well documented that managers resist performance reviews, are uncomfortable criticising a subordinate and question the validity of generic review instruments. Most employees have a natural desire for independence, but also need feedback and guidance on performance and behaviours.

Through a formal process talking separately to manager and employee, SMARTFORCE Performance Management focuses on:

1. Objectively reviewing the deliverables for the last period
2. Affirming performance and display of required behaviours
3. Reconciling differences
4. Developing the future behaviours that will maximise success for the employee, manager and organisation
5. Setting the deliverables for the next period using SMARTFORCE Blueprints™

SMARTFORCE Performance Management allows managers to focus on the business whilst maximising and growing the employee relationship.

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